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You should change your mailing address to the address that's in our website once you login. To make sure the packages you order are delivered to the locker.

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You need to associate your packages in order to get notified instantly.

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We have 3 methods for associating packages.

1. Gmail addon on
2. Forwarding shipped emails to your parcelist email.
3. Manually entering the tracking number details.

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If you have a gmail account you can sign up for our gmail addon. By signing up for using our gmail addon you don’t need to worry about associating your packages. We do it for you by forwarding your shipped emails automatically. For your peace of mind we display the emails that are forwarded from your account in our website when you log in.

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We do have an option to forward the shipped emails to your parcelist email Id and it gets associated automatically.

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Right after you login to your account you can find your parcelist email Id. It will be something like xyz@add.parcelist.com.

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Right after you login you can see the add tracking number form. You just need to fill that form to associate a package manually.

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After the package is delivered you will get a email notification with the pick up code. You just need to press pick up in the kiosk . Then scan the code or enter the code manually using the touchscreen keyboard. Then the locker with your package open.

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It might take some time to get notified after the package is delivered.

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You should ask your landlord to send you an invitation for sign up.

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Anyone who is receiving packages must sign up.

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1. You need to sign up with us.
2. Shop online and make sure you address it to locker.
3. Courier deliveries the package to the locker.
4. You will get a Email notification to pick up the package.
5. Enter the pick up code and retrieve the package.

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You need to ask your landlord for the package he will help you retrieve that package. Make sure to sign up before you order your package.

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You have 48hrs to complete your sign up after you get the invitation.

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Ask your landlord to send the invitation again and make sure you sign up within 48hrs.